Sky Creek Lending logo

Privacy Policy

Originally adopted: 15 June 2026
Current version effective: 01 October 2026

Sky Creek Lending, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you apply for a mortgage loan, use our website, or interact with our services.

If you apply for a mortgage loan, you will also receive our separate consumer privacy notice, provided under the Gramm-Leach-Bliley Act (GLBA). That notice describes how we share nonpublic personal information and any choices you have to limit that sharing.

Information We Collect

We may collect the following types of information:

A. Contact Information

  • Name
  • Email address
  • Phone number
  • Mailing address

B. Loan Application Information

  • Social Security Number
  • Date of birth
  • Driver’s license or government-issued ID

C. Financial Information

  • Income and employment details
  • Bank account information
  • Credit history and credit scores
  • Assets and liabilities

D. Property Information

  • Property address
  • Purchase price
  • Appraisal and title information

E. Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data (via cookies and analytics tools; see “Cookies, Analytics, and Tracking Technologies” below)

How We Use Your Information

We use your information to:

  • Respond to inquiries you submit through our website, by phone, by email, or by text
  • Process and evaluate your mortgage application
  • Obtain credit reports and verify financial information, with your authorization (see “Credit Reports” below)
  • Communicate with you regarding your loan
  • Comply with legal and regulatory requirements
  • Prevent fraud and unauthorized transactions
  • Improve our services and website experience
  • Send newsletters and marketing emails; you can unsubscribe at any time

Sharing of Information

We may share your information with:

A. Lending Partners

Wholesale lenders and investors to process and fund your loan.

B. Service Providers

Third parties who assist in loan processing, such as:

  • Credit reporting agencies
  • Appraisal management companies
  • Title and escrow companies
  • Verification providers (VOE/VOD)

Technology providers that host our website, deliver our email and text messages, and operate our customer relationship management, scheduling, and analytics tools. These providers may use your information only to perform services for us.

C. Legal & Regulatory Authorities

When required by law, regulation, or legal process.

D. Business Transfers

In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

Website Contact Form and Scheduling

When you submit our website contact form, we collect your first and last name, email address, phone number, and any message you include. When you schedule a call through our online booking tool (provided by Microsoft), we collect your name, email address, and any details you enter.

We use this information to respond to your inquiry and to follow up about the services you asked about. Submissions are stored in our email and customer relationship management systems, which are operated by our service providers.

Submitting a contact form or scheduling a call does not start a loan application and does not authorize us to obtain your credit report. Please do not include Social Security numbers, account numbers, or other sensitive financial information in a website message.

Credit Reports

We obtain your credit report only after you apply for a loan and give specific authorization as part of the application process. Browsing our website, submitting a contact form, or scheduling a call does not authorize us to obtain your credit report.

Cookies, Analytics, and Tracking Technologies

We use cookies and similar technologies to operate our website, understand how visitors use it, and improve it.

Google Analytics. We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors use our website. Google Analytics uses cookies to collect information such as pages visited, time spent on the site, the referring website, device and browser type, and approximate location derived from your IP address. We do not send your name, email address, or phone number to Google Analytics. To learn how Google uses this information, visit How Google uses information from sites or apps that use our services. To opt out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.

Website hosting and content delivery. Our website is hosted on WordPress.com (Automattic Inc.), which may set cookies and collect usage statistics to operate, secure, and measure the site. Images on our website are delivered by Optimole, which processes technical information such as your IP address to deliver images.

Advertising. We do not use advertising or remarketing cookies on our website.

You can block or delete cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.

Text Messaging (SMS)

If you provide your mobile number, we may text you about your inquiry or your loan. We send marketing text messages only with your prior express written consent. Consent to receive marketing texts is not a condition of any purchase or loan.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. You can also contact us at info@skycreeklending.com or (469) 966-8705.

We do not sell, rent, or share mobile numbers or text-messaging consent with third parties or affiliates for their own marketing purposes. The information sharing described under “Sharing of Information” does not include text-messaging opt-in data or consent, except with service providers that deliver text messages on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

  • Encryption of sensitive data
  • Secure servers and firewalls
  • Restricted access to personal information

However, no system is 100% secure.

Your Privacy Rights

Depending on your state of residence, you may have rights to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of certain information
  • Opt out of certain data sharing practices

Some requests may be limited where we are required by law or regulation to retain records.

To exercise these rights, contact us at:

Email: info@skycreeklending.com

Phone: +1 (469) 966-8705

Retention of Information

We retain your information as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Current version effective” date.

Contact Information

If you have questions about this Privacy Policy, please contact:

Sky Creek Lending, LLC
NMLS# 2856935
700 Parker Square Rd, Suite 255
Flower Mound, TX 75028
info@skycreeklending.com
(469) 966-8705